Help Scout
Vendor domain: helpscout.com · vendor page id helpscout-com
A live handshake means the URL answered an MCP initialize as a server on the probe date. It is liveness and nothing more: nobody has run its tools. A tool being catalogued means a server names it, by answering tools/list, in its own source, or in the vendor's documentation. None of them has been called. A tool count of 0 means not measured, never zero tools.
Help Scout
A shared inbox, live chat and knowledge-base product for customer-facing teams, with an MCP server that gives an AI agent read access to conversations, customers, organisations, reporting and Docs content, each teammate connecting under their own credentials...
1 of 1 paid and self serve, API access by paying, no sales call.
The gate is the api_gate field on each product entry, established by hand on the last_checked date shown above. It records whether a solo operator can get API access without a contract. Money is not tracked.
No job tag on any product of this vendor.
An empty list means nobody has tagged these entries, not that the tools do nothing.
No product of this vendor records an MCP endpoint or docs URL that the probe could classify.
No CLI found for any product of this vendor by the 2026-09-27 harvest across vendor docs, npm, PyPI, Homebrew and GitHub. That is a probe result, not proof of absence.
github.com/helpscout tied to the vendor by rule 3, account website https://developer.helpscout.com has the vendor's domain, confidence strong
The five most recently pushed, on 2026-09-08:
| Repository | Kind | Description | Stars | Pushed | Latest release |
|---|---|---|---|---|---|
| app-template | docs or examples | Help Scout Developer Platform App Template | 14 | 2026-08-03 | |
| helpscout-api-php-laravel | API client | Service Provider and Facade for using the Help Scout API with Laravel and Lumen applications. | 9 | 2026-07-24 | 2.1.4 |
| fe-yam-site | app | 🥔 Front-end Engineering: Hiring Project (Design Team) | 0 | 2026-06-23 | |
| helpscout-api-php | SDK | PHP Wrapper for the Help Scout API | 102 | 2026-06-15 | 3.10.3 |
| beacon-ios-sdk | SDK | The Beacon iOS SDK | 23 | 2026-04-27 | 4.1.0 |
Kind is a heuristic guessed from the repository name, topics and description, not a fact the vendor stated. A repository count is activity, not a verdict. Read 2026-09-08.
A job tag is a vendor claim: it means the vendor says the product does this, and it is not a test result. A listed tool has not been run: the catalogue says what an agent could try, not what works. 1 of 1,252 directory entries are bench tested, meaning somebody personally ran the tool on a stated date, and 0 of this vendor's 1 product are among them. There is no verdict here on whether this vendor is better than another.
Vendor pages group the directory's canonical product entries by vendor_domain. The vendor name is the product display name that matches the domain when several products share it; nothing on this page is typed by hand. Data baked 2026-09-27 by build_directory.py (phase 1).