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Directory / Engagement & Outbound / Aircall

Aircall

Community MCP Paid, self-serve Engagement & Outbound RESEARCHED Checked 2026-09-07
RESEARCHED Facts from public sources with URLs. No usage claims. Nobody has run this tool. The other tier is BENCH-TESTED, which means Andrew personally ran the tool on a stated date and cannot be bought at any price. Across the whole directory that count is 1.

Vendor: aircall.io · entry id 02-aircall · source 02-engagement-outbound.md line 599

What it does
A cloud phone system and call centre for sales and support teams (numbers, dialer campaigns, call recording, SMS, CRM integrations) with a public REST API and webhooks.
AI features, separated from automation with an AI label on it
The vendor sells add-on AI (Voice Agents, Messaging Agents, AI Assist for call summaries and transcription) priced separately from the plan; the telephony core is not AI. No first-party MCP was found; the only servers are third-party wrappers over the public API.
RevOps role
The calling layer of an outbound stack; an MCP over it lets an agent log calls, pull recordings and run dialer campaigns from CRM context.
MCP server
Status bucket
Community MCP
Auth
api key. The community server takes an Aircall API ID and API token, which the public API checks as HTTP Basic auth ("The api_id is the username and the api_token is the password" per the vendor's developer docs). OAuth 2.0 exists for marketplace partner apps, not for this server.
Parsed URLs
2 found in the mcp_url field
Endpoint probe
not probed yet

A working server exists but somebody other than the vendor built it. It can be abandoned without the vendor noticing. The status was established on 2026-09-07 and the MCP URL has not been probed live yet.

mcp_status, verbatim from the file:

community

mcp_url, verbatim from the file:

https://github.com/themobilefirstco/aircall-mcp-server (73 tools, stdio; a remote third-party wrapper also answers at https://aircall.usefulapi.io/mcp)

What this server exposes
Tools named
81
Strongest evidence
answered tools/list
Harvested
2026-09-27
Repo read
themobilefirstco/aircall-mcp-server
Whose repo
third-party
Catalogue shape
a fixed catalogue the vendor publishes

A tool below is one the server NAMES. Nobody has called it. That is the same two tier honesty rule the rest of the directory runs on: a named tool is research, and BENCH-TESTED stays the only claim that anybody ran anything.

This list came from a repo the vendor does not own. Those are that author's tools for the vendor's API, not the vendor's own published surface, and the two must not be read as the same thing.

  • aircall_add_call_comment
    Add a comment / note to a call. Aircall REST: POST /calls/{id}/comments.
    evidence: answered tools/list · calling it writes · required: id, content
  • aircall_add_campaign_numbers
    Add numbers to campaign
    evidence: in a README table · calling it writes · from a third party repo, so these are that author's tools, not the vendor's published surface
  • aircall_add_comment
    Add comment to call
    evidence: in a README table · calling it writes · from a third party repo, so these are that author's tools, not the vendor's published surface
  • aircall_add_email
    Add email to contact
    evidence: in a README table · calling it writes · from a third party repo, so these are that author's tools, not the vendor's published surface
  • aircall_add_phone
    Add phone to contact
    evidence: in a README table · calling it writes · from a third party repo, so these are that author's tools, not the vendor's published surface
  • aircall_add_tags
    Tag a call
    evidence: in a README table · calling it reads · from a third party repo, so these are that author's tools, not the vendor's published surface
  • aircall_add_user_to_team
    Add user to team
    evidence: in a README table · calling it writes · from a third party repo, so these are that author's tools, not the vendor's published surface
  • aircall_archive_call
    Archive a call
    evidence: in a README table · calling it writes · from a third party repo, so these are that author's tools, not the vendor's published surface
  • aircall_check_availability
    Check user availability
    evidence: in a README table · calling it reads · from a third party repo, so these are that author's tools, not the vendor's published surface
  • aircall_create_campaign
    Create campaign
    evidence: in a README table · calling it writes · from a third party repo, so these are that author's tools, not the vendor's published surface
  • aircall_create_config
    Enable SMS on number
    evidence: in a README table · calling it reads · from a third party repo, so these are that author's tools, not the vendor's published surface
  • aircall_create_contact
    Create a new contact in the shared address book. Aircall typically requires at least one of first_name / last_name / company_name. Aircall REST: POST /contacts.
    evidence: answered tools/list · calling it writes
  • aircall_create_tag
    Create new tag
    evidence: in a README table · calling it writes · from a third party repo, so these are that author's tools, not the vendor's published surface
  • aircall_create_team
    Create new team
    evidence: in a README table · calling it writes · from a third party repo, so these are that author's tools, not the vendor's published surface
  • aircall_create_user
    Create new user
    evidence: in a README table · calling it writes · from a third party repo, so these are that author's tools, not the vendor's published surface
  • aircall_create_webhook
    Create webhook
    evidence: in a README table · calling it writes · from a third party repo, so these are that author's tools, not the vendor's published surface
  • aircall_delete_campaign
    Delete campaign
    evidence: in a README table · calling it writes · from a third party repo, so these are that author's tools, not the vendor's published surface
  • aircall_delete_config
    Disable SMS
    evidence: in a README table · calling it reads · from a third party repo, so these are that author's tools, not the vendor's published surface
  • aircall_delete_contact
    Delete contact
    evidence: in a README table · calling it writes · from a third party repo, so these are that author's tools, not the vendor's published surface
  • aircall_delete_email
    Delete email
    evidence: in a README table · calling it writes · from a third party repo, so these are that author's tools, not the vendor's published surface
  • aircall_delete_tag
    Delete tag
    evidence: in a README table · calling it writes · from a third party repo, so these are that author's tools, not the vendor's published surface
  • aircall_delete_team
    Delete team
    evidence: in a README table · calling it writes · from a third party repo, so these are that author's tools, not the vendor's published surface
  • aircall_delete_user
    Delete user
    evidence: in a README table · calling it writes · from a third party repo, so these are that author's tools, not the vendor's published surface
  • aircall_delete_webhook
    Delete webhook
    evidence: in a README table · calling it writes · from a third party repo, so these are that author's tools, not the vendor's published surface
  • aircall_dial
    Open dialer with number
    evidence: in a README table · calling it reads · from a third party repo, so these are that author's tools, not the vendor's published surface
  • aircall_disable_integration
    Disable integration
    evidence: in a README table · calling it reads · from a third party repo, so these are that author's tools, not the vendor's published surface
  • aircall_enable_integration
    Enable integration
    evidence: in a README table · calling it reads · from a third party repo, so these are that author's tools, not the vendor's published surface
  • aircall_get_action_items
    Get detected action items
    evidence: in a README table · calling it reads · from a third party repo, so these are that author's tools, not the vendor's published surface
  • aircall_get_call
    Get a single call by id. Aircall REST: GET /calls/{id}.
    evidence: answered tools/list · calling it reads · required: id
  • aircall_get_call_action_items
    Get the AI-extracted action items / follow-ups from a call (Aircall AI Voice feature). Aircall REST: GET /calls/{id}/action_items.
    evidence: answered tools/list · calling it reads · required: id
  • aircall_get_call_sentiments
    Get the AI-generated sentiment analysis of a call (Aircall AI Voice feature). Aircall REST: GET /calls/{id}/sentiments.
    evidence: answered tools/list · calling it reads · required: id
  • aircall_get_call_summary
    Get the AI-generated summary of a call (Aircall AI Voice feature). Aircall REST: GET /calls/{id}/summary.
    evidence: answered tools/list · calling it reads · required: id
  • aircall_get_call_topics
    Get the AI-detected topics of a call (Aircall AI Voice feature). Aircall REST: GET /calls/{id}/topics.
    evidence: answered tools/list · calling it reads · required: id
  • aircall_get_call_transcription
    Get the AI-generated transcription of a call (Aircall AI Voice feature). Aircall REST: GET /calls/{id}/transcription.
    evidence: answered tools/list · calling it reads · required: id
  • aircall_get_campaign
    Get campaign details
    evidence: in a README table · calling it reads · from a third party repo, so these are that author's tools, not the vendor's published surface
  • aircall_get_campaign_numbers
    List campaign numbers
    evidence: in a README table · calling it reads · from a third party repo, so these are that author's tools, not the vendor's published surface
  • aircall_get_company
    Get details of the authenticated Aircall company (name, plan, usage). Aircall REST: GET /company.
    evidence: answered tools/list · calling it reads
  • aircall_get_config
    Get SMS config
    evidence: in a README table · calling it reads · from a third party repo, so these are that author's tools, not the vendor's published surface
  • aircall_get_contact
    Get a single contact by id. Aircall REST: GET /contacts/{id}.
    evidence: answered tools/list · calling it reads · required: id
  • aircall_get_number
    Get a single phone number by id. Aircall REST: GET /numbers/{id}.
    evidence: answered tools/list · calling it reads · required: id
  • aircall_get_realtime_transcript
    Get live transcription
    evidence: in a README table · calling it reads · from a third party repo, so these are that author's tools, not the vendor's published surface
  • aircall_get_registration_status
    Get registration status
    evidence: in a README table · calling it reads · from a third party repo, so these are that author's tools, not the vendor's published surface
  • aircall_get_sentiments
    Get sentiment analysis
    evidence: in a README table · calling it reads · from a third party repo, so these are that author's tools, not the vendor's published surface
  • aircall_get_summary
    Get AI-generated call summary
    evidence: in a README table · calling it reads · from a third party repo, so these are that author's tools, not the vendor's published surface
  • aircall_get_tag
    Get a single tag by id. Aircall REST: GET /tags/{id}.
    evidence: answered tools/list · calling it reads · required: id
  • aircall_get_team
    Get a single team by id. Aircall REST: GET /teams/{id}.
    evidence: answered tools/list · calling it reads · required: id
  • aircall_get_topics
    Get topics discussed
    evidence: in a README table · calling it reads · from a third party repo, so these are that author's tools, not the vendor's published surface
  • aircall_get_transcript
    Get call transcription
    evidence: in a README table · calling it reads · from a third party repo, so these are that author's tools, not the vendor's published surface
  • aircall_get_user
    Get a single user (agent) by id. Aircall REST: GET /users/{id}.
    evidence: answered tools/list · calling it reads · required: id
  • aircall_get_user_numbers
    Get user's numbers
    evidence: in a README table · calling it reads · from a third party repo, so these are that author's tools, not the vendor's published surface
  • aircall_get_webhook
    Get webhook details
    evidence: in a README table · calling it reads · from a third party repo, so these are that author's tools, not the vendor's published surface
  • aircall_list_availabilities
    List all availabilities
    evidence: in a README table · calling it reads · from a third party repo, so these are that author's tools, not the vendor's published surface
  • aircall_list_calls
    List calls, optionally filtered by a creation-date window and ordered. Aircall REST: GET /calls.
    evidence: answered tools/list · calling it reads
  • aircall_list_campaigns
    List campaigns
    evidence: in a README table · calling it reads · from a third party repo, so these are that author's tools, not the vendor's published surface
  • aircall_list_contacts
    List contacts in the shared address book, optionally by creation-date window and order. Aircall REST: GET /contacts.
    evidence: answered tools/list · calling it reads
  • aircall_list_integrations
    List integrations
    evidence: in a README table · calling it reads · from a third party repo, so these are that author's tools, not the vendor's published surface
  • aircall_list_messages
    List SMS messages
    evidence: in a README table · calling it reads · from a third party repo, so these are that author's tools, not the vendor's published surface
  • aircall_list_numbers
    List the phone numbers owned by the company (id, name, digits, country). Aircall REST: GET /numbers.
    evidence: answered tools/list · calling it reads
  • aircall_list_tags
    List the company's call tags (id, name, color). Aircall REST: GET /tags.
    evidence: answered tools/list · calling it reads
  • aircall_list_teams
    List the company's teams and their members. Aircall REST: GET /teams.
    evidence: answered tools/list · calling it reads
  • aircall_list_users
    List users (agents) in the Aircall company (id, name, email, availability). Aircall REST: GET /users.
    evidence: answered tools/list · calling it reads
  • aircall_list_webhooks
    List webhooks
    evidence: in a README table · calling it reads · from a third party repo, so these are that author's tools, not the vendor's published surface
  • aircall_pause_recording
    Pause call recording
    evidence: in a README table · calling it reads · from a third party repo, so these are that author's tools, not the vendor's published surface
  • aircall_ping
    Health check - verify the API is reachable and the credentials are valid. Aircall REST: GET /ping.
    evidence: answered tools/list · calling it reads
  • aircall_remove_campaign_number
    Remove number
    evidence: in a README table · calling it writes · from a third party repo, so these are that author's tools, not the vendor's published surface
  • aircall_remove_user_from_team
    Remove user from team
    evidence: in a README table · calling it writes · from a third party repo, so these are that author's tools, not the vendor's published surface
  • aircall_resume_recording
    Resume call recording
    evidence: in a README table · calling it reads · from a third party repo, so these are that author's tools, not the vendor's published surface
  • aircall_search_calls
    Search calls by a free-text term (e.g. phone number, tag, direction). Aircall REST: GET /calls/search.
    evidence: answered tools/list · calling it reads
  • aircall_search_contacts
    Search contacts by a free-text term (e.g. name, phone number, email). Aircall REST: GET /contacts/search.
    evidence: answered tools/list · calling it reads
  • aircall_send_agent_message
    Reply in conversation
    evidence: in a README table · calling it reads · from a third party repo, so these are that author's tools, not the vendor's published surface
  • aircall_send_message
    Send SMS
    evidence: in a README table · calling it writes · from a third party repo, so these are that author's tools, not the vendor's published surface
  • aircall_start_call
    Initiate outbound call
    evidence: in a README table · calling it reads · from a third party repo, so these are that author's tools, not the vendor's published surface
  • aircall_tag_call
    Apply tags to a call by tag id (get ids from aircall_list_tags). Aircall REST: POST /calls/{id}/tags.
    evidence: answered tools/list · calling it writes · required: id, tag_ids
  • aircall_transfer_call
    Transfer active call
    evidence: in a README table · calling it reads · from a third party repo, so these are that author's tools, not the vendor's published surface
  • aircall_update_contact
    Update fields on an existing contact. Only provided fields are changed. Aircall REST: PUT /contacts/{id}.
    evidence: answered tools/list · calling it writes · required: id
  • aircall_update_messages
    Update audio messages
    evidence: in a README table · calling it writes · from a third party repo, so these are that author's tools, not the vendor's published surface
  • aircall_update_number
    Update number config
    evidence: in a README table · calling it writes · from a third party repo, so these are that author's tools, not the vendor's published surface
  • aircall_update_phone
    Update phone number
    evidence: in a README table · calling it writes · from a third party repo, so these are that author's tools, not the vendor's published surface
  • aircall_update_tag
    Update tag
    evidence: in a README table · calling it writes · from a third party repo, so these are that author's tools, not the vendor's published surface
  • aircall_update_user
    Update user
    evidence: in a README table · calling it writes · from a third party repo, so these are that author's tools, not the vendor's published surface
  • aircall_update_webhook
    Update webhook
    evidence: in a README table · calling it writes · from a third party repo, so these are that author's tools, not the vendor's published surface

141 of the 741 entries that record an official or community MCP server carry a harvested tool list. The other 600 are unmeasured, which is not the same as empty. Harvest last run 2026-09-27. Every name across every server is on the tools index.

Command line

No CLI found by the 2026-09-27 harvest across vendor docs, npm, PyPI, Homebrew and GitHub. That is a probe result, not proof of absence.

Access gate
Gate bucket
Paid, self-serve
Can a solo operator reach it
Yes, by paying, no sales call

api_gate, verbatim from the file:

paid - the vendor's pricing page lists "250+ integrations and API access" on the Essentials plan, the entry tier, with the dollar amounts not rendered on the page on this date; the Custom plan carries a 25-licence minimum and "Access to API developer support". No free plan.

API documentation

No documentation URL recorded.

727 of 1252 entries are in the same position. Blank is legal and it is published as blank.

GitHub health

Not measured. github_url, github_stars, github_last_commit and github_archived are null on every entry in this build.

The refresh rail specced in SPEC section 7.2 has not been run. An unstamped star count is a lie, so nothing is shown rather than something stale.

A github.com URL already appears somewhere in this entry, which is a seed for that rail and not a measurement of repo health:

On GitHub

github.com/aircall tied to the vendor by rule 3, account website https://aircall.io has the vendor's domain, confidence strong

Public repositories
18, forks excluded, as read on 2026-09-08
Mention MCP
0 of them
Look like CLIs
0 of them
Latest push
2026-05-26

The five most recently pushed, on 2026-09-08:

RepositoryKindDescriptionStarsPushedLatest release
aircall-everywhereSDKSDK to embed and communicate to Aircall phone in any web page392026-05-26v2.0.6
aircall-infosecmanager-takehome-submission-templatedocs or examplesTemplate for candidates to clone to submit their take home exercise deliverables02026-01-12
frontend-hiring-testapp462025-12-15
ios-testother02024-02-23
backend-test-5other52023-01-19

Kind is a heuristic guessed from the repository name, topics and description, not a fact the vendor stated. A repository count is activity, not a verdict. Read 2026-09-08.

Jobs it can do

No job tag on this entry.

981 of 1,252 entries are untagged. An empty list here means nobody has tagged this, not that the tool does nothing. The vocabulary is closed, so a tool whose job is genuinely not in it stays blank rather than being forced into the nearest tag.

Sources

4 source URLs. Raw sources field, verbatim:

https://github.com/themobilefirstco/aircall-mcp-server, https://aircall.io/pricing/, https://developers.aircall.io/api-references, https://aircall.usefulapi.io/mcp

Notes, verbatim from the file
The GitHub README states "This MCP server is NOT built, maintained, or endorsed by Aircall", so this is community by the author's own declaration: MIT licensed, 73 tools across calls, contacts, users, teams, numbers, tags, webhooks, SMS, dialer campaigns and integrations, run locally over stdio. Probed 2026-09-07: POST of an MCP initialize to the third-party remote wrapper https://aircall.usefulapi.io/mcp returned HTTP 200 with a JSON-RPC result, serverInfo name "aircall-mcp" version "1.0.0" (protocolVersion 2025-06-18); the control POST to /zzz-not-a-route returned 403 with an HTML page. That server is live but it is usefulapi.io's, not Aircall's (see the usefulapi.io entry in 07-mcp-infrastructure.md), and a live wrapper does not make the status official. The vendor's pricing page rendered plan names and feature lists but the prices came through as empty placeholders, so no price is recorded. 2026-09-07: https://aircall.usefulapi.io/mcp returned 200 with a JSON-RPC initialize result to an MCP initialize POST (https://aircall.usefulapi.io/mcp).
Provenance
Entry id
02-aircall
Source file
02-engagement-outbound.md
Source line
599
Tier
RESEARCHED
last_checked
2026-09-07
Data baked
2026-09-27

Every field above is rendered from directory.json exactly as the build produced it. Nothing is summarised and nothing is dropped. The one change made at render time is typographic and it is disclosed on the methodology page.